How to Call an Ask Mars Venus Coach

The process to reach a coach is very simple.  All that’s involved is having a telephone to place a call from and a credit card to pay for the call.  Below are step-by-step instructions on how to connect.

  1. Dial our toll free number 1-888-627-7836 .
  2. If you’re calling from outside of the US, please click here for international calling assistance including the country codes necessary to place your call.
  3. When the call connects you will hear two options for how to connect: automatically, using the keypad of your telephone, or with operator assistance. 
  4. If you would like assistance, press 0 at any time and you will be transferred to an operator.
  5. If using the automated system, please know the coach will be selected for you.  If you have a particular coach you want to talk with, we recommend talking to an operator.
  6. When asked, you will need to enter or speak your credit card number for authorization.  We currently accept Visa, MasterCard, American Express and Discover cards.  We are investigating using PayPal, but it is not available at this time.
  7. When you enter your credit card information, you will need to have the address and security information that is on file with your bank to complete your authorization.  Purchases that do not match the billing data on file with your bank will be declined.
  8. If you have any questions about this process, we can assist you.  Please click here to contact our customer service department and someone will get back to you as soon as possible.
  9. At the conclusion of your call, you will be billed our standard rate of $1.99 per minute.  All partial minutes are rounded up to the nearest whole minute.
  10. If you are interested in saving on the price of your call, we do offer discounts.  Please click here for details.
  11.  Additional frequently asked questions are available here for your review.
  12.  If you need any additional help, we suggest calling our toll free line at 1-888-627-7836 and talking with an operator.  Operators are available 24 hours a day to assist you.